Cancellation Policy


Welcome to Cancellation Policy

(i) All cancellations must be in writing or through mail at our mail id:

(ii) Cancellations made less than 3 months prior to the event: The entire booking amount is non-refundable.

(iii) If the Customer cancels the Booking done 3 month prior, due to some reason and that time slot has been booked by some other client, Crystal Courtyard may find them eligible for a refund of 75% of the fee charged from the Customer for the same date.

(iv) The Management may cancel the booking due to inclement weather, emergency conditions, or events beyond the control of the Crystal Courtyard.

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